Frequently Asked Questions
Everything you need to know about your luxury couture experience.
How long does it take to deliver a couture piece?
Since our couture and bridal ensembles are handcrafted to order, please allow 8 to 12 weeks for production and delivery. Ready-to-wear items typically ship within 7 to 10 business days.
Do you offer international shipping?
Yes, Tarun Tahiliani ships worldwide. Shipping costs and delivery timelines vary based on your location and will be calculated at checkout.
Can I request custom measurements or alterations?
We provide bespoke tailoring services for our bridal and occasion wear. You can provide your measurements via our virtual consultation service or visit any of our flagship boutiques for a professional fitting.
What is your return and exchange policy?
As most of our garments are made-to-order, we do not offer returns or exchanges unless the product is damaged or defective upon arrival. Please contact our concierge within 48 hours of delivery for assistance.
How do I care for my Tarun Tahiliani garment?
Due to the intricate nature of the hand-embroidery and delicate fabrics, we strictly recommend dry cleaning only. Store your garments in the provided muslin bags to preserve the craftsmanship.
What payment methods do you accept?
We accept all major credit and debit cards, including Visa, MasterCard, and American Express, as well as secure digital payment options like PayPal and UPI for domestic orders.